Customer Case

How Swiss Re Automated Underwriting Workflows with Agentic AI

October 12, 2023
8 min read
Data visualization and AI network
85%Reduction in manual data entry time
3.2xIncrease in underwriting throughput
100%Sovereign data compliance maintained

The insurance industry relies heavily on complex document analysis, risk assessment, and regulatory compliance. For global reinsurers, processing unstructured data from various sources into structured underwriting models has traditionally been a labor-intensive bottleneck.

The Challenge of Unstructured Data

Before implementing Singularity IO's agentic platform, underwriting teams spent up to 40% of their time manually extracting data from PDFs, emails, and legacy systems. This not only slowed down the quotation process but also introduced the risk of human error in critical risk assessment models.

"Singularity IO didn't just give us an LLM; they provided a secure, sovereign orchestration layer that allowed our internal systems to talk to each other autonomously. It fundamentally changed our operational velocity."

Agentic Workflows in Action

By deploying a multi-agent system, the client was able to automate the entire ingestion pipeline. The workflow operates as follows:

  • Intake Agent:Monitors secure inboxes and classifies incoming submission documents.
  • Extraction Agent:Utilizes fine-tuned vision models to extract tabular data from complex policy schedules.
  • Validation Agent:Cross-references extracted entities against internal databases and flags anomalies for human review.
Network infrastructure visualization

Because the platform is deployed on Swiss sovereign cloud infrastructure, all data processing complies strictly with FINMA regulations, ensuring that sensitive client data never leaves the secure perimeter.

Implementation Stack

LangGraphLlama 3 (Self-Hosted)ExoscalePostgreSQLn8n

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Measurable Impact

How Singularity's sovereign agentic workflows transformed operations and delivered concrete ROI for this implementation.

85%
3.2x
$1.5M
99.9%